We believe all organizations deserve to recover the true value of their fleet and equipment when damaged by another party, as well as the true impact that the loss of use has on their success. ACM has the track record, integrity and proven expertise to do just that. This is the key to building successful long-term relationships with our clients.
Since 1997 Alternative Claims Management (ACM) has specialized in auto fleet damage claims recovery. ACM has become the leader in the industry in the negotiated recovery of Physical Damage, Loss of Use and Diminution of Value throughout the United States. Handling hundreds of thousands of claims and recovering hundreds of millions of dollars in damages, we are poised to continue to be the leader in collecting all that our clients are legally entitled to. Allow us to fight for you too!
ACM handles specialized claims recovery throughout the U.S. for privately owned fleets within a variety of industries. We oversee the claims recovery for major independent, franchise and licensee car rental companies. ACM also has a division dedicated to municipal and corporate fleet vehicles. Other industries include construction, emergency, limousine and transport as well as a variety of other service vehicles.
ACM offers a national network of independent appraisers and salvage buyers that will help coordinate and maximize our client’s full recovery efforts. As a result of ACM’s expertise and experience, we traditionally are able to increase our client’s overall damage recovery by 15-20% over their own attempts to collect internally.
ACM has made sure that you will have full access to our database via login credentials. This allows you to have total control of all your claims, from submission to payment. Your claims submitter (point of contact) can submit a claim directly into our database and track the progress of the claim through journal entries. Simply upload your documents and add your notes for us to see.
ACM will maximize your claims proceeds while maintaining a high level of customer service. Our company is BBB accredited and maintains an “A” rating.
ACM does not charge a processing fee to handle a claim. We only earn a commission when we succeed for you! Therefore, our clients do not incur an additional expense when using our program, but rather reap the full rewards of the recovery efforts we provide for them.
ACM will take one of the most difficult aspects of the auto fleet industry, damage claims recovery and loss prevention, and turn it into an organized, efficient, and most importantly, a successful division for our clients.